> For the complete documentation index, see [llms.txt](https://help.margex.com/help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.margex.com/help-center/account-and-security.md).

# Account and Security

- [Understanding Safety and Account Security on Margex](https://help.margex.com/help-center/account-and-security/understanding-safety-and-account-security-on-margex.md)
- [Stay Away from Crypto Hacks and Scams](https://help.margex.com/help-center/account-and-security/understanding-safety-and-account-security-on-margex/stay-away-from-crypto-hacks-and-scams.md)
- [Recognize & Avoid Phishing Attacks](https://help.margex.com/help-center/account-and-security/understanding-safety-and-account-security-on-margex/recognize-and-avoid-phishing-attacks.md)
- [Protecting Your Crypto & Digital Assets](https://help.margex.com/help-center/account-and-security/understanding-safety-and-account-security-on-margex/protecting-your-crypto-and-digital-assets.md)
- [SMS & Text Message Scams or How to Spot a Spam](https://help.margex.com/help-center/account-and-security/understanding-safety-and-account-security-on-margex/sms-and-text-message-scams-or-how-to-spot-a-spam.md)
- [Keep Your Account Secured](https://help.margex.com/help-center/account-and-security/understanding-safety-and-account-security-on-margex/keep-your-account-secured.md)
- [Romance Scams: Avoid Imposters Who Ask for Money](https://help.margex.com/help-center/account-and-security/understanding-safety-and-account-security-on-margex/romance-scams-avoid-imposters-who-ask-for-money.md)
- [Common Scam Practices and How to Avoid Them](https://help.margex.com/help-center/account-and-security/understanding-safety-and-account-security-on-margex/common-scam-practices-and-how-to-avoid-them.md)
- [List of Scams and Fraud Schemes to Watch Out For](https://help.margex.com/help-center/account-and-security/understanding-safety-and-account-security-on-margex/list-of-scams-and-fraud-schemes-to-watch-out-for.md)
- [Avoid Online Crypto Scams](https://help.margex.com/help-center/account-and-security/understanding-safety-and-account-security-on-margex/avoid-online-crypto-scams.md)
- [Stay Alert to Fake Margex Scams](https://help.margex.com/help-center/account-and-security/understanding-safety-and-account-security-on-margex/stay-alert-to-fake-margex-scams.md)
- [Account Security](https://help.margex.com/help-center/account-and-security/security.md): Learn how to maximise your Margex account security, change your account parameters, language and notification settings.
- [2FA](https://help.margex.com/help-center/account-and-security/security/2fa.md): Two-factor-Authentication (2FA) is a safety feature which is used to maximise account security.  A unique code will be required when logging in, placing a withdrawal or changing your account password.
- [Reset Password](https://help.margex.com/help-center/account-and-security/security/reset-password.md): To change your password, go to the Settings page and click the Account Password edit button. If you forgot your password navigate to Log In page, click 'Forgot password?' and follow the instructions.
- [Account Activity Notifications](https://help.margex.com/help-center/account-and-security/security/account-activity-notifications.md): Email notifications add an extra layer of security to an account and provide traders with tools to keep track of their account activity. Email notifications can be turned on/off on the Settings page.
- [Customer Support](https://help.margex.com/help-center/account-and-security/customer-support.md): You can contact us via email at support@margex.com or through our dedicated 24/7 live chat support.


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