Margex
English
English
  • Margex
    • Ⓜ️What is Margex?
    • 📜Trading Conditions
      • 1️⃣Trading Pairs and Leverage
      • 2️⃣Trade Fees and Funding
      • 3️⃣Bonuses
      • 4️⃣Promo Codes
    • 🚀Register, Deposit, Start!
    • 🏆Special Events
  • Deposits and Withdrawals
    • ↘️Deposits
      • 1️⃣How to Deposit
      • 2️⃣Deposit Conditions
      • 3️⃣How to Buy Bitcoin With a Credit Card (Buy Crypto with a Bank Card)
    • ↗️Withdrawals
      • 1️⃣How to Withdraw
      • 2️⃣Withdrawal Conditions
    • 🖥️Wallet Interface
  • CONVERTER
    • ↕️How to Convert Crypto
    • 📊Fees and Conditions
    • 📄Conversion History
    • ❔Converter FAQ (Frequently Asked Questions)
  • Leverage Trading Guide
    • ⚖️Leverage and Margin Explained
      • 1️⃣Liquidation. Margex Anti-Liquidation Protection
      • 2️⃣Profit & Loss (PnL) and How It's Calculated
      • 3️⃣RoE and Trade Interface Layout
    • 🖥️Trade Interface
    • 🛒Orders and Positions
      • 1️⃣Order Types
      • 2️⃣Place and Manage Orders
      • 3️⃣Manage Open Positions
      • 4️⃣Cross Margin and Isolated Margin: Differences explained
  • Price Alerts
    • 🔔How to Set Up Price Alerts
  • Copy Trading
    • 👥Copy Trading Explained
    • 🧑‍🎓Followers
      • 1️⃣Choosing the Ideal Strategies: Tips & Key Indicators
      • 2️⃣Quickstart (Followers): How to Follow a Strategy
      • 3️⃣How to stop following a strategy
      • 4️⃣Follower's Portfolio
    • 👨‍🏫Traders
      • 1️⃣Quickstart (Traders): How to Create a Strategy
      • 2️⃣How to Manage Your Strategies
      • 3️⃣Strategy Settings
    • 📈ROE and Performance Indicators
    • 💸Rewards: Follower Tiers and Profit Share Distribution
  • Staking
    • Staking Explained
      • 1️⃣What is APY%? How is Income Calculated?
      • 2️⃣Advantages of Staking on Margex
      • 3️⃣Staking Pool Limits
    • How to Stake/Unstake
    • Staking Stats. Staking Yield Calculator
    • Boost Your Staking Yield
  • Market Making (MM)
    • Become a Market Maker
    • Market Maker Obligations
    • Trading Conditions for Market Makers
  • Account and Security
    • 🔑Understanding Safety and Account Security on Margex
    • 🔐Account Security
      • 1️⃣2FA
      • 2️⃣Reset Password
      • 3️⃣Account Activity Notifications
    • 💬Customer Support
  • Referral Program
    • 🤝Referral Program Explained
    • 🖥️Referral Page Interface
  • Terms
    • Terms of Service
    • Privacy Policy
    • Cookie Policy
    • Copy Trading Terms
    • Staking Terms
    • Affiliate Terms and Conditions
Powered by GitBook
On this page
  1. Account and Security

Customer Support

You can contact us via email at support@margex.com or through our dedicated 24/7 live chat support.

Last updated 1 year ago

We aim to provide 24/7 customer support. If any questions arise, please contact us via email at

If you require immediate assistance, don't hesitate to contact us via our 24/7 live chat by clicking the Live chat button:

If you are new to Margex, feel free to check out our help center article where you can find a quick and easy-to-understand guide on how to earning with Margex!

💬
support@margex.com
Register, Deposit and Start