How to verify your account

KYC (Know Your Customer) is a quick identity verification procedure which can be done directly through your Margex account. Identity verification (KYC) is generally optional. The verification process helps ensure that the platform complies with international regulatory standards and practices as well as offering traders numerous advantages such as enhanced account security. To initiate a verification request: 1. Click on the profile icon located in the top-right corner of the page and click the Not verified button:

1. On the verification page, click the Verify button:

1. Follow the prompts provided to upload any relevant ID documents (including your ID and Selfie)

The following documents are accepted: Level 1: Proof of Identity (ID) Government issued photo-ID documents:

• Passport (National or International)

• Driver's License

• ID card (EU citizens)

Level 2: Proof of Address (PoA):

• Regular utility bill

• Bank statement

The PoA document must be issued in your name within the last 3 months. The bill can be a copy of a bill for gas, water, sewage, internet service, TV cable, or fixed telephone line, etc. Please note that a mobile phone bill will not be accepted.

1. Once your verification has been completed, your account status will be updated to 'Verified':

An email notification will be sent to your email if your verification request is approved or declined.

If your verification request is rejected, make sure to review your submitted documents as well as the rejection reason(s) stated in the email notification, correct any discrepancies (make sure that image quality is sufficient and provided documents are valid) and resubmit the application.

Make sure to check out our FAQ for more anwsers to most frequently asked questions regarding KYC verification.