2⃣
How to Withdraw
To withdraw your funds: 1. Go to your Wallet 2. Click WITHDRAW and enter your withdrawal details 3. Confirm your withdrawal via email PIN code. Withdrawals are processed between 12 and 14 UTC
- 1.Click Withdraw:
- 2.Enter your withdrawal details, including your withdrawal address, network and amount:
Withdrawal - details.png
Once you've entered your withdrawal details, click 'Continue.
- 3.Next, confirm your withdrawal by entering the PIN code from the confirmation email and click 'WITHDRAW'
Withdrawal - confirmation code.png
Withdrawal - confirmed.png
Once confirmed, withdrawals will be reflected as ‘Pending’ in the Transaction history:
54Pending withdrawal.png
When confirming a withdrawal, the withdrawal amount will be immediately reserved on your Wallet, with the Available balance decreasing accordingly.
A pending withdrawal can be cancelled at anytime prior to the withdrawal processing period.
To cancel a withdrawal, simply navigate to the Wallet page and click the 'X' button in the 'Status' column of the Transaction history:
After cancelling a withdrawal, the funds reserved for the withdrawal are unlocked in your Wallet and can be used for further trading, copy trading or staking.