1️⃣How to Withdraw

To withdraw your funds: 1. Go to your Wallet 2. Click WITHDRAW and enter your withdrawal details 3. Confirm your withdrawal via email PIN code. Withdrawals are processed between 12 and 14 UTC

Withdrawals FAQ (Frequently Asked Questions)

How long do withdrawals take?

All pending withdrawal requests are processed once a day, between 12:00 - 14:00 UTC.

Withdrawals placed before 12:00 UTC are processed on the same day, while withdrawals placed after 12:00 UTC are processed the following day. The status of your withdrawals will be reflected on the Wallet page under the Transaction History section. As such a withdrawal system has proven to be the most secure and reliable in the industry, providing users with maximum safety for their account and funds, we chose to implement it on Margex.

Are there any withdrawal fees?

Margex does not charge any additional fees for withdrawals. However a blockchain miner fee, which is reflected in the withdrawal placement window will be incurred for any withdrawal. Margex does not charge any additional fees for withdrawals.

Can I cancel my withdrawal?

Yes, a withdrawal can be cancelled at anytime before 12:00 UTC, by clicking the 'Cancel' button for the corresponding withdrawal on your Wallet page

When withdrawing, my balance available for withdrawal is less than my total balance for the selected coin. Why?

When placing a withdrawal, only the currently available balance can be withdrawn. Funds that are currently staked, reserved as margin in active orders, open positions, copy trading or other pending withdrawals cannot be placed in a new withdrawal.

I made a withdrawal yesterday, but my funds have not arrived. What is the status of my withdrawal?

When withdrawing funds, make sure to confirm the withdrawal using the withdrawal confirmation PIN-code sent to your email address. Once confirmed, your withdrawal transaction status will be reflected as Pending in your Wallet Transaction history.

Can I withdraw my funds to a bank?

Direct bank transfers are not available from Margex, however it is possible to use third-party services to exchange your crypto to various FIAT currencies and have them transferred to your bank

How to Withdraw

To make a withdrawal, navigate to the Wallet page.

  1. Click Withdraw:

  1. Enter your withdrawal details, including your withdrawal address, network and amount:

Once you've entered your withdrawal details, click 'Continue.

  1. Next, confirm your withdrawal by entering the PIN code from the confirmation email and click 'WITHDRAW'

Once confirmed, withdrawals will be reflected as ‘Pending’ in the 'Withdrawals' tab:

When confirming a withdrawal, the withdrawal amount will be immediately reserved on your Wallet, with the Available balance decreasing accordingly.

How to cancel a withdrawal

A pending withdrawal can be cancelled at anytime prior to the withdrawal processing period.

To cancel a withdrawal, navigate to the Wallet page, go to 'Withdrawals' tab and simply click on the 'Cancel' button on a withdrawal request you wish to cancel.

After cancelling a withdrawal, the funds reserved for the withdrawal are unlocked in your Wallet and can be used for further trading, copy trading or staking.

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